At Innovara Creations, we understand that sometimes things don’t go as expected. That's why we’ve designed a simple and hassle-free return and refund process to ensure your satisfaction. We want you to feel confident and happy with your purchase, and we're here to make it right if you’re not completely satisfied. 

Returning an Item – A Simple Process 

If you want to return an item, you can do so easily within 48 hours of receiving it. To make the return process smooth, just follow these simple steps: 
 

The item should be unused, undamaged, and in its original packaging. 

Keep all tags, packaging, and invoices intact. 

We suggest keeping the packaging until you're completely sure you're happy with your purchase. 

How to Start a Return 

Starting a return is quick and easy: 
 

• Send us an email at innovaracreations@gmail.com within 48 hours of receiving your order to begin the return process. 
• Alternatively, you can log into your account on our website and select the return option. 
• Once we get your return request, our team will guide you through the next steps to ensure a fast and simple process. 

Clear and Simple Refund Process 

We believe in making the refund process straightforward. If your product doesn’t meet your expectations, we’ll do our best to resolve the issue and make things right. From start to finish, we aim to keep everything clear and transparent. 

Refund Timeline – Quick & Easy 

After we receive the returned item and confirm that it meets our quality standards, we’ll process your refund. Expect to receive your refund within 5 to 7 business days. The refund will be credited to the same payment method you used when you made the purchase. 

Our High Standards Commitment 

Refunds are only available for products in perfect, unused condition. If the item shows signs of wear, damage, or misuse, it won’t be eligible for a refund. We inspect all returned products carefully to maintain the high standards you expect from us. 

Non-Refundable Items – Important to Know 

For hygiene and quality reasons, some products cannot be returned. These include: 
 

• Innerwear & Lingerie – Due to hygiene reasons, these items are non-refundable. 
• Swimwear & Activewear – Items that directly touch the skin are non-returnable. 
• Customized & Personalized Items – Made-to-order or personalized products are non-refundable. 
• Clearance & Sale Items – Discounted or final sale products cannot be returned. 

Need Help? 

If you have any questions about our return and refund policy, or if you need any assistance, feel free to reach out to our customer support team at innovaracreations@gmail.com. We’re here to help and make your shopping experience as smooth as possible. 
 

Thank you for choosing Trendzluxe! We truly value your business and are committed to ensuring your complete satisfaction with every purchase.