At Innovara Creations, we’re committed to making your shopping experience as seamless as possible. We understand that sometimes plans change, and you may need to cancel an order. That’s why we’ve created a simple and straightforward cancellation process for you. 

When Can You Cancel Your Order? 

We work quickly to process orders, but whether you can cancel depends on the status of your order. If your order hasn’t shipped yet or is still being processed, cancellation is usually possible. However, keep in mind that certain items, like customized or personalized products, may have different cancellation terms. 

To check if your order can be canceled, log into your account or contact our customer support team. The sooner you reach out, the higher the chance of successfully canceling your order before it’s shipped. 

How to Cancel Your Order – Simple Steps 

Cancelling your order is easy and can be done in just a few steps: 

1. Log into your account on our website. 
2. Head over to the ‘Order History’ section and find the order you want to cancel. 
3. Click on ‘Cancel’ and follow the simple instructions. 

If you need any help or run into any issues, our customer support team is here to assist you. Please note that cancellations can only be processed before the order has been shipped or fully processed. 

Refund Process for Canceled Orders 

Once your cancellation is approved, we’ll process your refund to the original payment method. Refunds typically take a few business days to appear, depending on your payment provider. If you have any questions or want an update on your refund status, don’t hesitate to contact our support team. We’re always happy to help! 

Important Cancellation Exceptions 

While we aim to accommodate all cancellation requests, there are a few exceptions to keep in mind: 

• Custom or Personalized Products : These items can’t be canceled once production has begun. 
• Shipped Orders : If your order has already been packed or shipped, cancellation is no longer possible. 
• Sale & Promotional Orders : Orders placed during special sales or promotions may have different cancellation rules. These will be clearly noted at checkout. 

If you’re unsure whether your order can be canceled, reach out to our customer service team for clarification. We’re here to help! 

Important Legal Information 

Please note that our cancellation policy may be updated from time to time. We reserve the right to make changes without prior notice. While we strive to ensure everything is accurate, errors may occasionally occur. By placing an order, you agree to these terms and acknowledge that we may refuse or cancel orders that violate our policies or appear fraudulent. 

Contact Us 

If you have any questions about our cancellation policy or need help with your order, feel free to get in touch with us at innovaracreations@gmail.com. Our customer service team is here to ensure your shopping experience is as smooth and pleasant as possible. 

Thank you for choosing Trendzluxe! We’re always here to support you and make your shopping experience enjoyable.